Installation and Commissioning . Complete After-Sales-Service
CPTECH’s packaging line integration and commissioning: Reaching for higher efficiencies
“Automation can boost output, increase efficiency, foster flexibility, improve quality, enhance safety and/or cut costs”
Food Packaging: Standardization effort for packaging machinery begins to pay off
Our Customer Service department boasts a wide range of highly qualified technicians and engineers,
who are available to travel within South East Asian Countries
A single contact interfaces with the client and coordinates the entire intervention
A team of service engineers and assembly technicians is dedicated to each specific area
Value Provided:
Technical know-how moves client toward a standardized packaging template; improved troubleshooting and reduced operator learning curve across multiple lines
Standardization reduces engineering/design costs for future packaging line expansion
(Phase II)
Single multifunctional engineer performed both PLC & HMI programming; providing single point
of contact and expertise across client’s entire packaging and process system
Our service portfolio ranges from spare parts and field service offerings to stock optimization, modernization, and preventive maintenance
Field Service – WHENEVER AND WHEREVER YOU NEED US
We offers you a strong combination of global expertise and local presence. Our customer-oriented Field Service is designed to suit your specific needs. We work closely with you to ensure your packaging machines receive the best possible care
Well-trained engineers and technicians equip your machines with high-quality original parts. They support you in developing the optimal maintenance program for your plant, for instance with a customized Preventive Maintenance Agreement. Our Field Service is rounded out by personalized training with expert instructions, shaped to the individual requirements of your staff
Our strong on-site presence and tailor-made service enable us to support you in reducing your machine down-times to a minimum
Contact our machine specialist for immediate response